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Optimize IT Cost Allocation and Chargeback Models

Improving transparency, collaboration, and accountability across enterprise stakeholders.

In today’s climate of tightening budgets and rising expectations, IT leaders are under pressure to optimize cost allocation and implement chargeback models that reduce spend, increase transparency, and drive the right business behaviors. We believe the new Gartner®️ report, “Optimize IT Cost Allocation and Chargeback Models,” provides a pragmatic, stakeholder-centered framework that avoids unnecessary complexity while improving effectiveness, aligning parties, and balancing expectations with cost and effort.

Read this analyst report to avoid allocation pitfalls by surfacing common objectives while providing the appropriate transparency and granularity required to meet enterprise objectives. From our understanding, the report outlines how to:

  • Identify the three critical stakeholders (enterprise/CFO, IT, and the business) and their distinct objectives.
  • Define IT cost allocation goals— recover costs, fund budgets, demonstrate cost of value delivered, influence IT consumption behaviors, etc.
  • Align the allocation approach with business expectations, including the four most common demands for allocation or chargeback models and how to address them.
  • Choose a cost allocation approach that balances IT goals with business expectations—featuring a best-practice matrix to map IT goals against business needs.

NetApp Data Infrastructure Insights supports chargeback and allocation objectives by delivering the unified infrastructure data needed for precise tracking and allocation of IT expenses. With advanced analytics and seamless integration into existing systems, it provides visibility to dynamically manage IT spend.

* Gartner, " Optimize IT Cost Allocation and Chargeback Models " Robert Naegle, Bryan Hayes, 9 December 2024 GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

Read the analyst report now.